JCurve.info » Marketing http://www.jcurve.info Forages up a very steep slope Mon, 10 May 2010 16:43:16 +0000 http://wordpress.org/?v=2.8 en hourly 1 Good Service in Singapore? Where can you find it? http://www.jcurve.info/2007/11/22/good-service-in-singapore-where-can-you-find-it/ http://www.jcurve.info/2007/11/22/good-service-in-singapore-where-can-you-find-it/#comments Thu, 22 Nov 2007 06:12:34 +0000 Justin Lee http://www.jcurve.info/2007/11/22/good-service-in-singapore-where-can-you-find-it/ There’s this hawker centre at Dover where I just had lunch. There were 4 stalls there giving extremely pro-active service. They would come out of their way to welcome you, find you a seat and take order. Sometimes I think they’re a little over-enthusiastic. But better than being ignored isn’t it?

The reason they have pro-active service could be due to the competition. There are 2 chicken rice stalls and 2 drink stalls.

Many people have mentioned to me that service standards in Hong Kong have improved greatly. I think it’s the “China” effect. The stronger the competition, the more people buck up!

]]> http://www.jcurve.info/2007/11/22/good-service-in-singapore-where-can-you-find-it/feed/ 2 The New Marketing Rules: The 4Es? http://www.jcurve.info/2007/10/25/the-new-marketing-rules-the-4es/ http://www.jcurve.info/2007/10/25/the-new-marketing-rules-the-4es/#comments Thu, 25 Oct 2007 12:45:18 +0000 Justin Lee http://www.jcurve.info/2007/10/25/the-new-marketing-rules-the-4es/ From the OgilvyONE Worldwide CEO:

  • Moving from Product to Experience
  • Moving from Place to Everyplace
  • Moving from Price to Exchange
  • Moving from Promotion to Evangelism

Read more from Kaiser Kuo

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